Amy's Flyers and Print Privacy Policy
Last modified: 19 August 2026
Introduction
This Privacy Policy explains how Amy’s Flyers and Print (“we”, “our” or “us”) collects, uses, stores and discloses personal information from people who access our website at www.amysflyersandprint.com.au (“Site”), contact us, request a quote, place an order, or otherwise share personal information with us.
For the purposes of this Privacy Policy, “Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
By using our Site, contacting us, requesting a quote, placing an order, or otherwise providing information to us, you acknowledge that your Personal Information may be collected, used, stored and disclosed as described in this Privacy Policy.
We encourage you to read this Privacy Policy carefully so you can make informed decisions about the information you choose to provide to us.
Why We Collect and Use Personal Information
We collect and use Personal Information where it is reasonably necessary for our business activities and for providing our services.
This may include collecting and using your Personal Information to:
- respond to enquiries;
- provide quotes, invoices and customer support;
- process flyer printing and delivery requests;
- communicate with you about artwork, printing, delivery schedules and proof of delivery;
- manage customer records and service history;
- maintain business, accounting and administrative records;
- improve our website, services and customer experience;
- protect our legitimate business interests, including preventing misuse of our Site or services; and
- comply with applicable legal, accounting, taxation, reporting or regulatory obligations.
Where consent is required for a particular use of your Personal Information, we will seek that consent before using your information for that purpose.
What information we collect
We may collect both Personal Information and non-personal information from users of our Site and service
Personal Information is information that identifies you, or could reasonably identify you.
The types of Personal Information we may collect include:
- your name;
- business name;
- email address;
- phone number;
- billing address;
- delivery or campaign address details;
- information submitted through our contact forms or quote request forms;
- details about your flyer printing or delivery campaign;
- artwork, files or documents you provide to us;
- payment, invoice or transaction-related information;
- communications between you and us;
- proof of delivery information connected to your campaign; and
- any other information you choose to provide to us.
Website and Device Information
When you use our Site, we may collect limited technical information about your visit. This may include:
- IP address;
- browser type;
- device type;
- operating system;
- general location information;
- pages viewed;
- time spent on the Site;
- referring website or search engine;
- clicks, interactions or other website activity.
We may collect this information through website analytics tools, including privacy-focused or cookie-less analytics tools. This information helps us understand how visitors use our Site and how we can improve our website and services.
We may also collect non-personal, aggregated or de-identified information. This type of information does not identify you personally and may be used for statistical, analytical or business improvement purposes.
How We Receive Information About You
We may receive Personal Information about you in the following ways:
- when you voluntarily provide information through our Site;
- when you contact us by phone, email, form submission, social media or another communication method;
- when you request a quote or place an order;
- when you provide artwork, campaign details or delivery instructions;
- when you use or access our Site;
- from third-party service providers, such as website hosting, analytics, communication or business administration tools; and
- from publicly available sources, where relevant to our business activities.
How We Use Your Information
We may use your Personal Information for the following purposes:
- to respond to your enquiries;
- to provide quotes, invoices and receipts;
- to provide flyer printing, flyer delivery and related services;
- to manage artwork, campaign details, delivery instructions and proof of delivery;
- to communicate with you about your order or enquiry;
- to provide customer support;
- to improve our Site, services, systems and customer experience;
- to send service-related updates;
- to maintain business, accounting and administrative records;
- to conduct analytics and understand how our Site is used;
- to protect our legal rights and business interests; and
- to comply with applicable laws and obligations.
We may also use your contact details to send occasional updates, offers or information about our services. You may opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.
Even if you opt out of marketing communications, we may still send you important service-related communications, such as order updates, customer service messages, administrative notices or information about an existing quote or campaign.
Disclosure of Personal Information
We do not rent or sell your Personal Information.
We may disclose Personal Information to trusted third parties where reasonably necessary for the operation of our business and the delivery of our services.
This may include disclosure to:
- website hosting providers;
- email, form and communication service providers;
- analytics providers;
- payment or invoicing providers;
- printing partners involved in providing services to you;
- delivery or logistics support providers, where applicable;
- IT, technical support or data storage providers;
- professional advisers, such as accountants, bookkeepers or legal advisers; and
- government, regulatory or law enforcement bodies where required or authorised by law.
We may disclose Personal Information where we reasonably believe it is necessary to:
- comply with applicable laws, regulations, legal processes or government requests;
- enforce our policies, terms or agreements;
- investigate, prevent or respond to suspected fraud, unlawful activity, security issues or misuse of our services;
- protect our rights, property or safety;
- protect the rights, property or safety of our users, customers or third parties; or
- establish, exercise or defend legal claims.
Third-Party Service Providers
We may use trusted third-party service providers to help us operate our Site and provide our services. These providers may assist with:
- hosting and operating our Site;
- storing or processing information on our behalf;
- managing enquiries, forms and customer communications;
- processing payments or invoices;
- providing website analytics;
- supporting printing, delivery or proof of delivery services;
- providing technical support; and
- improving our business operations.
Our Privacy Policy only applies to information we collect and handle. If you disclose information to third-party websites, platforms or services, different privacy practices may apply. We encourage you to read the privacy policies and terms of any third-party services you use.
This Privacy Policy does not apply to companies, websites, services or individuals that we do not own, control, employ or manage.
Overseas Disclosure
Some of our third-party service providers may store or process information outside Australia.
Where this occurs, we will take reasonable steps to ensure that your Personal Information is handled appropriately and in accordance with applicable privacy obligations.
The countries where information may be stored or processed can depend on the service providers we use from time to time.
Retention of Personal Information
We will retain Personal Information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes and enforce our policies or agreements.
Retention periods may vary depending on the type of information collected and the purpose for which it was collected.
Where Personal Information is no longer required, we will take reasonable steps to destroy, delete or de-identify it, unless we are required or permitted by law to retain it.
We may correct, update or remove incomplete, inaccurate or outdated information where appropriate.
How We Safeguard Your Information
We take reasonable steps to protect Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure.
These steps may include:
- using secure website and communication systems where appropriate;
- limiting access to Personal Information to people who need it for business purposes;
- using trusted service providers;
- maintaining appropriate administrative, technical and operational safeguards; and
- reviewing our handling of Personal Information where necessary.
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of information transmitted to or from our Site.
Marketing
We may use your Personal Information, such as your name, email address or phone number, to provide you with information about our services, updates, offers or promotional materials that may be relevant to you.
You may opt out of receiving marketing communications from us at any time by contacting us or using any unsubscribe option included in our marketing communications.
If you unsubscribe, we will remove your email address or phone number from our marketing distribution lists within a reasonable time.
Please note that we may still send you non-marketing communications, including customer service messages, order updates, administrative notices or information relating to an existing enquiry, quote or service.
Accessing and Correcting Your Personal Information
You may request access to the Personal Information we hold about you.
You may also request that we correct Personal Information we hold about you if you believe it is inaccurate, incomplete, out of date, irrelevant or misleading.
To request access or correction, please contact us using the details listed at the end of this Privacy Policy.
We may need to verify your identity before responding to your request. In some circumstances, we may refuse access or correction where permitted by law. If we refuse your request, we will provide reasons where required.
Deleting Your Personal Information
You may request that we delete Personal Information we hold about you.
Please note that we may need to retain certain information where required for business, legal, accounting, taxation, dispute resolution or record-keeping purposes.
Complaints
If you have a concern or complaint about how we handle your Personal Information, please contact us using the details below.
We will review your complaint and respond within a reasonable time.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Minors
Our Site and services are not directed at children.
We do not knowingly collect Personal Information from children without the consent of a parent or legal guardian.
If a parent or guardian becomes aware that a child has provided us with Personal Information without consent, they should contact us so we can take reasonable steps to remove the information where appropriate.
Changes to This Privacy Policy
We may update or amend this Privacy Policy from time to time.
Any updated version will be posted on our Site with the revised “Last modified” date. Your continued use of our Site or services after the updated Privacy Policy is posted will be taken as your acknowledgement of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, or if you wish to access, correct or delete your Personal Information, please contact us:
Amy’s Flyers and Print
Email: info@amysflyersandprint.com.au
Phone: 0412 912 776
